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Order help in an assistant

Where is my order? Her AI can tell her.

She links her own assistant to her account at your shop. It reads her orders and tells her where her parcel is.

From the Starter plan
Order help in an assistantStart for free

Why now

53%

of consumers across eleven countries used AI to shop in the past three months.

Source: McKinsey Agentic Commerce Consumer Survey, June 2026

She already asks her AI.

After the sale, it can answer from your real order records, not from a guess. She gets her answer at any hour.

Try it

Ask for her.

Press a question. These are the things a linked assistant can and cannot do.

Example. Nothing here touches a real shop.

Her assistant

Where is my order?

Your shop

It left on Tuesday and should arrive by Friday.

Only her own orders, after she links it.

The real screen

See who has a key.

Linked assistants sit with your other AI agents, marked as linked by a shopper. You can revoke any key.

The ai shoppers, keys screen of the Storeware dashboard, on Orelle, a demo shop.
AI shoppers, keys, on Orelle. A real Storeware screen, on a demo shop with example orders.

How it works

Her yes, her orders, nothing else.

  1. She links it

    She signs in at your shop and says yes. Her assistant gets a key that names her.

  2. It reads

    It sees her orders, where they are and what can go back.

  3. She can end it

    She disconnects it from her account at any time. Baskets it had open are cancelled.

What you get

What a linked assistant can do.

  • Say where her order is
  • List her past orders
  • Show what can go back
  • Follow her returns
  • Order the same again
  • Use prices you agreed with her
  • Buy for her

For AI agents

A key that names one person.

The assistant reads her orders and nobody else’s. Your shop checks that on every call.

The real screen

She knows where it is before she asks you.

Her assistant reads the same order record you do.

A woman on a sofa opens a cardboard parcel and smiles at what is inside.

Stock film. The people in it are not Storeware customers.

Before you count on it

What to know first.

  • From the Starter plan
  • Linking needs a plan that includes it. If you move below that plan, new links stop and old ones run until they end.
  • Cancelling an order or sending it back is off. There is no screen to turn that on yet.
  • It cannot spend her store credit or reach her subscriptions.
  • An order it places is paid at the time, never on account.

Questions

Can it see my other customers?
No. Its key names one shopper, and it reaches only that shopper’s orders.
Can it change an order?
Not as things stand. It can read, and it tells her to use your website for the rest.
Can it buy for her?
Yes. The order lands with your others, marked as an AI order.
How is this different from ask?
Ask answers any assistant from what is public. A linked assistant can also use her own orders.
How does she stop it?
She presses Disconnect on her account page, and its key stops working. You can revoke it from your side too.

Let her AI answer the easy questions.

Start building your shop today. No card needed.