Getting in touch
One address for anything at all, and two for the questions that want a particular pair of eyes.
- Anything at all
Something is broken, something is confusing, or you are deciding whether to move your shop across. This one reaches us whatever it is about.
support@storeware.ai- Terms, contracts and invoices
Questions about the agreement you trade under, and anything a finance team needs in writing.
legal@storeware.ai- Privacy, data and deletion
What we hold, why, and getting it out or getting rid of it. A request made here is a request under the Privacy Policy.
privacy@storeware.ai
Is something down?
The status page probes every part of the platform when you load it, so you can tell a problem of ours from a problem of yours before you write.
Platform statusAlready have a shop with us?
Help in the dashboard carries these same addresses along with the ids worth quoting, and the assistant beside it answers questions about your own shop straight away.
Open the dashboard