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Email

Sound like your shop in every inbox.

Order emails go out in your words. You see every email sent, and whether it got there.

Why now

53%

of consumers across eleven countries used AI to shop in the past three months.

Source: McKinsey Agentic Commerce Consumer Survey, June 2026

AI may find you. Email keeps you.

When her AI did the shopping, your email may be the first thing from you she reads.

Try it

Drag from our words to yours.

Every email starts in our wording. Change as much as you like.

Example. Nothing here touches a real shop.

Our wording

  • Order confirmed
  • Thanks for your order.
  • What you bought and the total

Your wording

  • It is on the bench
  • Thanks. We pack every mug by hand on Fridays.
  • What you bought and the total

The real screen

Every email, by name.

See when each one goes and whose words are in it. Open one to change it.

The emails screen of the Storeware dashboard, on Orelle, a demo shop.
Emails, on Orelle. A real Storeware screen, on a demo shop with example orders.

How it works

You write the words. We lay out the order.

  1. Write beside the preview

    Open an email and type. You see what your customer will see.

  2. Send yourself a test

    Read it in your own inbox before any customer gets it.

  3. Switch your wording on

    Save it now and turn it on later. Until then, customers get ours.

What you get

Words, records and replies.

  • Order and delivery emails
  • Return emails
  • Subscription and invoice emails
  • A first draft written for you
  • Every language you sell in
  • A record of what was sent
  • Delivered, opened, pressed
  • Write to one customer

For AI agents

She knows what her AI did.

An order from her AI sends the same order emails to the address on it. When she links an assistant, she gets an email too.

The real screen

Write to one person.

Something went wrong with a parcel? Write from the order, and the order shows that you did.

A florist in a red apron builds a bouquet of white roses in her shop.

Stock film. The people in it are not Storeware customers.

Before you count on it

What to know first.

  • On every plan, including the free one.
  • You choose the name and where replies go. The mailbox it is sent from is on our domain.
  • You write the words around an order. What was bought and the total are laid out by us.
  • Near the daily limit, some email can be held back. Receipts and sign-in codes never are.
  • Opened is only a rough number. Some inboxes load pictures before anyone reads the email.

Questions

Do I have to write them all?
No. Each email goes out in our wording until you write your own.
Can AI write them for me?
Yes. Write it for me drafts an email in your shop’s voice. Nothing reaches a customer until you save it and switch it on.
Can I see if an email arrived?
Yes. Each one shows if it was delivered, delayed or came back. You can send an order’s own emails again.
Can I email one customer?
Yes, from their page or from an order. There is a daily limit, because this is for letters and not for campaigns.
Do order emails need their agreement?
No. Order emails reach every buyer. Marketing email needs their yes.

Say it your way, every time.

Start building your shop today. No card needed.